FREQUENTLY ASKED QUESTIONS
Yes.Top Score stricly follows the product compliance.We deliver the same product with same specifications to our worthy customers to avoid consequences.
At this time, PayPal is the preferred method of payment for international orders.
When your package leaves our warehouse, an email wit the tracking number is generated and sent to you. If you do not see this, please check your spam or junk folder.Normally you get the tracking id once your package leaves our warehouse.
We are glad to let our customers know that Top Score offers Free domestic and International Shipping Worldwide.This is the main reason for our large number of satisfied customers.
Yes, Top Score accepts international orders and ships worldwide and can easily ship most available items to our customers.
Absolutely.We have (SSL CERTIFICATE FROM LETS ENCRYPT AUTHORITY X3) a secure lock system to ensure the complete security of our customers from all aspects.We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.All information you provide to us is stored on our secure servers behind firewalls.Any payment transactions will be encrypted using SSL technology.
There are several reasons why your credit card was denied through the purchase process and we can likely work through this with you easily. If the billing address, expiration date or security code do not match exactly to what your bank has on file, our processing system will deny the charge. Additionally, if your bank has a limit on the dollar figure that you can spend in a day and you are making a large purchase, this could be another reason for the denied charge. Please get in touch with one of our Sales Representatives by contacting email@example.com.
Shipping times vary depending on the country we are shipping to.Typically we depatch parcel within 10 working business days from our warehouse for international deliveries the same day customer will receive tracking id from us and you can count 4 days for parcel reach at customer hand.Once our customer places order and order is processed same day by us maximum time for our parcel reaching at customer hands is 2 weeks,order processing,handling and delivery altogether.Sometimes there are delays experienced with the Customs office and this is completely out of our control. Once the item arrives in the destination country it ships the parcel as normal procedures.
We have shipping and delivery with FEDEX,DHL,UPS,EMS,DPEX,DPD AND SKYNET.The contents of your order and your dellivery address will determine which delivery service you will be offered.We share Tracking number immediately with customer once order despatched from our end.
English is the international language and almost everyone knows english.If buyers and sellers are not familiar with English language no need to worry.Google translator has solved all problems related to the language.We can chat with google translate regarding any matter.If buyer or seller dont know each other,s language They can write the conversation in google translate and then copy it and then paste in your chat box to send it to other person.
If you change your mind, act quickly! We turn around and process orders extremely quickly.Orders can be modified or cancelled only when their status is labeled “Order Received”.Once an order has a status of “Order Processed” it cannot be cancelled or modified as the order has been processed by our warehouse and is in the queue to be shipped out.