INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Yes.Top Score   stricly  follows the   product compliance.We deliver the same product with same specifications to our worthy  customers  to avoid  consequences.

At this time, PayPal is the preferred method of payment for international orders.

When your package leaves our warehouse, an email wit the tracking number is generated and sent to you. If you do not see this, please check your spam or junk folder.Normally  you get the tracking  id  once  your package leaves our  warehouse.

We are  glad to  let our customers know that   Top  Score  offers   Free   domestic and  International  Shipping Worldwide.This is the  main reason  for  our large number of satisfied customers.

Yes, Top Score accepts international orders and ships worldwide and can easily ship most available items to our customers.

Absolutely.We have (SSL CERTIFICATE FROM LETS ENCRYPT AUTHORITY X3) a  secure lock system to ensure the complete security of our customers from all aspects.We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.All information you provide to us is stored on our secure servers behind firewalls.Any payment transactions will be encrypted using SSL technology.

There are several reasons why your credit card was denied through the purchase process and we can likely work through this with you easily. If the billing address, expiration date or security code do not match exactly to what your bank has on file, our processing system will deny the charge. Additionally, if your bank has a limit on the dollar figure that you can spend in a day and you are making a large purchase, this could be another reason for the denied charge. Please get in touch with one of our Sales Representatives by contacting topscoreintl1@gmail.com.

Shipping times vary depending on the country we are shipping to.Typically we depatch parcel within 10 working business days from our warehouse for international deliveries the same day customer will receive tracking id from us and  you can count 4  days for parcel reach  at  customer hand.Once our customer places order and order is processed same day by us  maximum time for our parcel reaching at customer  hands is 2 weeks,order processing,handling and  delivery altogether.Sometimes there are delays experienced with the Customs office and this is completely out of our control. Once the item arrives in the destination country  it  ships the parcel  as normal  procedures.

We have shipping and delivery with  FEDEX,DHL,UPS,EMS,DPEX,DPD AND SKYNET.The contents of your order and your dellivery address  will determine which delivery service you will be offered.We share  Tracking number immediately with customer once order despatched from our end.

English is the international language and almost everyone knows english.If buyers and sellers are not familiar with English language  no need to worry.Google  translator has solved  all problems  related to the language.We can chat  with google translate regarding any matter.If  buyer  or  seller dont know  each other,s language   They  can  write the conversation in google translate and then copy it and then paste in your chat box to send it to  other person.

If you change your mind, act quickly! We turn around and process orders extremely quickly.Orders can be modified or cancelled  only when their status is labeled “Order Received”.Once an order has a status of  “Order Processed” it cannot be cancelled or modified as the order has been processed by our warehouse and is in the queue to be shipped out.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS