Your Privacy Is Important To Us

Top Score is committed to your privacy and the protection of your Personal Data. Personal Data is defined herein as any information that can be used to identify a particular individual under applicable data protection laws, including the General Data Protection Regulation (“GDPR”) (EU) (2016/679), California Consumer Privacy Act of 2018 etc. (collectively, “Data Protection Laws). This Privacy Statement describes our privacy practices as required by Data Protection Laws. This Privacy Statement applies where Top Score is acting as a data Controller with respect to the Personal Data of our customers, partners, resellers, suppliers and website users; in other words, where we determine the purposes and means of the processing of Personal Data.

How We Use Your Information

We may use your information in various ways to serve you better as a customer and provide an improved online experience. The table provided below outlines how and why we use your Personal Data:

INFO CATEGORY HOW WE USE IT WHY WE USE IT
Name and Contact Deliver your purchase To fulfill our contract as retailers and send you moto stuff
  Send you order updates through email and text To fulfill our contract as retailers and send you order updates
  Send you info on products and articles To keep you up to date. This is only with your permission.
  Fraud prevention and detection To prevent and detect fraud against you and/or  Top Score
  Show you ads while you’re browsing the web So you can see our latest products and deals. This is only with your permission.
  Find out what you and other customers like To ensure we’re giving you what you want and to stay ahead of competition. This is only with your permission.
Birthday Fraud prevention and detection To prevent and detect fraud against you or Top Score
Riding Style Show and send you updates on the appropriate products So you can see what you want to see faster. This is only with your permission.
Gender Show and send you updates on the appropriate products So you can see what you want to see faster. This is only with your permission.
Physical Traits In the private version of your Account for Customer Service So Customer Service can help find you the right gear
Payment Take payment and provide refunds To fulfill our contract as retailers
  Fraud prevention and detection To prevent and detect fraud against you and/or Top Score
Order History and Saved Items To sell you things To fulfill our job as retailers / allow you to buy moto stuff
  Provide customer service, support, and handle returns To fulfill our job as retailers
  Find out what you and other customers like To ensure we’re giving you what you want and to stay ahead of competition
Contact History Provide customer service and support To fulfill our job as retailers / help you with all your moto needs
  Train our staff So we can provide the best customer service possible. This is only with your permission.
Device and Usage To improve our website and set default options To give you the best shopping experience. This is only with your permission.
  Protect our website To prevent and detect fraud against you and/or Top Score
Info from Linked Accounts So you can log into our website easily To make it easier for you to use the website and purchase moto stuff
  To provide product recommendations So you can the our latest products and deals specific to your liking. This is only with your permission.
Responses to Surveys, Competitions, and Promotions Run surveys, competitions, or promotions To fulfill our contract as retailers and provide you opportunities to win awesome stuff. This is only with your permission.

Top Score may use your personal information in the following ways:

  • Account Maintenance – We may use your information to identify you, ship products to you, contact you and provide billing services.
  • E-mail – If you choose to be contacted by email, we may use your email information to communicate questions, respond to inquiries, and distribute information about Top Score and our products and services that may be of interest to you. You may choose not to receive marketing materials from us at any time by following the unsubscribe instructions included in the Email Marketing Preferences section below.
  • Transactions – If you request something from Top Score, such as a product, service, callback, or marketing materials, we may use the information you provide to fulfill your request.  To help us complete your transaction, we may share information with others such as business partners, financial institutions, credit reference agencies, shipping companies, suppliers, resellers, or customs authorities.
  • Customer Feedback and Support – We may use your information to provide a mechanism for your feedback or to contact you regarding support for our products and services, including product updates or fixes.  
    Personalizing your Experience on our Sites and Marketing Communications– We may use information we collect about you to provide a personalized experience on our Sites, emails and mailings such as providing you with content which you may be interested in, and to make our Sites easier for you to navigate.  
  • Aggregate/De-Identified Information – We may aggregate and/or de-identify your information so that such information can no longer be linked to you or your devices (Aggregate/De-Identified Information). We may use Aggregated/De-Identified Information for any purpose, including without limitation, research and marketing purposes.  We may also share aggregated data with any third parties, including advertisers, promotional partners, sponsors, event promoters, and/or others.
  • Combined Information – You consent that, for the purposes discussed in this Policy, we may combine the information that we collect with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Policy.

Your Email and Mail Marketing Choices

If you have provided consent or you are an existing customer, we will send you marketing messages via email and/or mail to keep you up to speed on all things Top Score.

You can stop receiving marketing messages from us at any time through the following methods:

  • Through your customer account settings within “My Account”
  • By clicking on the ‘unsubscribe’ link in any email communication
  • By contacting one of our team members at topscoreintl1@gmail.com

Once one of these methods is completed, we will update your profile to ensure that you don’t receive further marketing messages.

Top Score is made up of a complex web of many inter-connecting services and it may take up to 60 days for all our systems to reflect these updates. We ask for your understanding that during this period you may still get messages from us while your request is being processed.

Please note that the discontinuation of marketing messages will not stop any service communications such as order updates.

Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and  disclosure.All information you provide to us is stored on our secure servers behind firewalls.Any payment transactions will be encrypted using SSL technology  We are commited to ensuring that your information is secure.In order to prevent unauthorized access or disclosure,we have put in  place suitable physical, electronical and managerial procedures to safeguard and secure the informaiton we collect online.We have  (SSL CERTIFICATE) a secure lock system to ensure the complete security of our customers from all aspects.The safety and security of your information also depends on you.Where we have given you password for access to certain parts of the Website,you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Data Retention

We will keep your personal data while we are providing our products and services to you. Thereafter, we will keep your personal data for one of these reasons: (a) to respond to any questions, complaints or claims made by you or on your behalf; (b) to show that we treated you fairly; (c) to keep records required by law; (d) for communication with one of our team members, and; (e) to provide support-related reporting and trend analysis.

We will not retain your data for longer than necessary for the purposes for which it was collected as set out in this privacy notice. In determining data retention periods, we take into consideration local laws, contractual obligations, our reasonable business requirements, and your expectations and requirements.  When it is no longer necessary to retain your personal data, we will securely delete or anonymize it.